Frequently Asked Questions
Straightforward answers to the key questions sellers ask us about quick house sales, cash offers and how the process works from start to finish.
Property Sales Direct can purchase your house in as little as 7 days but we will completely tailor our service to fit a timescale that suits you, whether that be 7 days or a month. We offer 2 options one is a quick sale option and one is a partnership sale with a guaranteed buy from us .
We offer a competitive cash offer in return of a fast, hassle-free sale. In exchange for the speed and guarantee, our offer is between 75% to 85% of full market value. This reduction also considers the fact that we cover all the the legal and survey fees as well as any risk we take on by purchasing your property quickly
After we buy, what happens to the property depends on its condition and the local market. In many cases we refurbish and improve the property before selling or letting it, or add it to our investment portfolio.
Either way, your sale is not affected – you are paid in full on completion and you have no responsibility for what happens afterwards.
Surprisingly, this is one of the most common questions we get. We don’t charge any fees for our service. We cover absolutely everything, including legal and survey fees. As long as you choose the solicitors that we provide, there are absolutely no fees when you sell your home to us.
We are committed to maintaining the highest standards within the industry. We’re also proud to hold a 4.5-star Trustpilot rating based our customer reviews, reflecting our dedication to outstanding service and customer satisfaction.
Unlike many cash buying companies, our offers are fully guaranteed — the price we offer is exactly what you’ll receive, with no hidden costs or last-minute reductions. We believe in complete honesty and transparency throughout the entire process. To help homeowners make informed decisions, we also provide an online guide on how to identify a trustworthy cash house buying company.
We provide professional property valuations and fair cash offers based on market data, industry experience, and the trusted valuation standards set by RICS. By combining insights from platforms such as Rightmove and Zoopla with local market expertise and in-depth property knowledge, we ensure every valuation is accurate, transparent, and reliable.
Our extensive understanding of the housing market helps us identify the key factors that influence whether a property sells quickly or remains on the market. We also carry out in-person valuations in line with RICS standards to properly assess your property’s individual features and condition. You can rely on us for an honest and realistic valuation that reflects your home’s true market potential.
In most cases, yes — once the offer is agreed and all information provided is accurate, the sale will proceed as planned. However, property transactions are not always straightforward, and issues identified during surveys or legal checks can sometimes affect the final outcome or valuation. In such cases, we would discuss these findings with you openly and fairly to agree on the best way forward.
We are a genuine cash house buyer, offering fair and consistent cash offers typically between 75% and 85% of market value for both flats and houses. Unlike some companies that attract sellers with unrealistic valuations before lowering their offer later, the price we agree is the price you receive — with no hidden reductions or surprises.
Because we use our own funds, we’re able to complete purchases quickly and without the delays caused by property chains or mortgage approvals. In some cases, we can complete in as little as 7 days, although most sales are finalised within 2–3 weeks to ensure the smoothest possible outcome.
If you’re looking to achieve a higher sale price than we can offer directly, we can also introduce you to trusted, pre-qualified cash investors who are actively looking to buy properties. While this route may take a little longer, it can often result in a higher final offer.
Selling through us gives you access to a competitive network of buyers without the stress and uncertainty of managing the process yourself. We cover all associated selling costs and will never share your personal information without your clear permission.
We purchase properties below market value, allowing us to complete transactions quickly compared to a traditional sale. We then aim to resell the property closer to its market value.
This approach involves a level of risk, especially given the high value of property and the constantly changing housing market. As a result, not every transaction generates a profit, but it allows us to offer fast, reliable purchases for homeowners who need a quick sale.
No — receiving a cash offer from us is completely free and comes with no obligation. We can often provide an initial offer within 24 hours. Simply submit your postcode along with a few basic property details online to get started.
Once we receive your information, one of our experienced property consultants will contact you — often within minutes, or within 24 hours depending on the time of your enquiry — to discuss your circumstances and selling goals. In many cases, we can provide a personalised cash offer during the call or shortly afterwards following a little additional research.
Most importantly, there are no fees, no pressure, and no obligation to proceed with the offer.
We don’t need to view every property we buy, although we do carry out viewings in most cases. We also usually arrange a survey for properties we purchase directly to ensure we have an accurate understanding of their condition.
We purchase any property in any condition, regardless of the reason for sale. Our aim is to support homeowners who need or prefer a fast cash sale, whatever their circumstances. With over a decade of experience, our team has helped people sell quickly in a wide range of situations, including probate, divorce, repossession, relocation, difficult neighbours, leasehold issues, and debt.
No matter your situation or your property’s condition, we’re able to buy homes across the UK for cash, making the process as straightforward and stress-free as possible. Throughout your sale, you’ll also receive dedicated support from our team every step of the way.
No, not at all. This is a common misconception. The majority of people we buy from are simply looking to move on quickly, and we are not able to proceed in cases where someone would be left in negative equity.
A small proportion of our enquiries—less than 5%—are related to debt or more difficult financial situations. In these cases, we always act with care and ensure that any offer we make is appropriate and genuinely beneficial for the homeowner’s circumstances.
Very quickly. In many cases, we can provide a cash offer following a short conversation, often within 24 hours of your enquiry.
Yes, absolutely. We purchase properties in any condition, so even if your home requires repairs or renovation, we can still make an offer. The price we provide will reflect the property’s current condition and any work needed.
Yes — your sale is handled with complete confidentiality. There is no need for public listings or “For Sale” boards outside your property, and your details are kept private throughout the process.
Yes, our offers are typically around 80–85% of market value. In return, we provide a fast, hassle-free, and secure sale, with no fees to pay.
If your circumstances change during the process, just let us know as soon as possible. We understand that situations can shift, and we’ll always do our best to work around your new timescales. Our approach is flexible, and we aim to support you throughout the process in a way that suits your needs.
Our team is dedicated to supporting customers at every stage of the property selling process.
Our staff bring a wide range of expertise from different backgrounds, including marketing, estate agency, human resources, and property consultancy, ensuring a well-rounded and knowledgeable service.
We place a strong emphasis on honesty, transparency, and collaboration, working together to help our customers achieve their selling goals. This commitment is a key reason we’ve remained active and trusted in the cash buying sector for so long.
With years of experience behind us, we’ve refined our process to make selling your home
Yes — we really can. While we’re capable of completing purchases in as little as 7 days, most sellers prefer a slightly longer timeline, with the average completion typically taking around 2–3 weeks.
Our speed comes mainly from the fact that we don’t rely on mortgage financing, which removes one of the biggest delays in the process. In addition, we work with trusted solicitors who are familiar with fast-track transactions, helping to ensure everything progresses as efficiently as possible.
No — absolutely not. We cover all legal and solicitor fees, provided you use the solicitors we recommend. This means you won’t have to pay anything for the legal side of the transaction when selling your property to us.
Yes, we are fully legitimate cash house buyers and one of the largest in the industry. You can view feedback from our customers on Trustpilot to see their experiences first-hand. We are also members of the National Association of Property Buyers and The Property Ombudsman, reflecting our commitment to high professional standards and trusted industry practices.
Yes. As chain-free cash buyers, we can help homeowners move quickly and avoid delays caused by property chains, including broken or stalled onward purchases.
When you sell your home to us, we take great care to ensure your property is properly looked after. If it requires refurbishment or improvements, we’ll ensure it is passed on to the right professionals to bring it up to standard.